North Country Realty Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, and mailing address that you voluntarily provide when filling out our contact form or property inquiry forms.
- Property Preferences: Information about the type of property you're seeking, your budget range, preferred locations, and timeline for buying or selling.
- Communication Records: Records of your correspondence with us, including emails, phone calls, and messages sent through our website.
- Website Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, operating system, pages viewed, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide personalized real estate services
- Send you property listings that match your preferences
- Schedule property showings and coordinate with you throughout the buying or selling process
- Improve our website and services based on your feedback and usage patterns
- Send periodic newsletters or market updates (only if you have opted in)
- Comply with legal obligations and protect our rights
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and conducting our business, such as our website hosting provider, provided they agree to keep your information confidential.
- Transaction Partners: With mortgage lenders, title companies, home inspectors, and other professionals involved in your real estate transaction, but only with your consent and as necessary to complete the transaction.
- Legal Requirements: When required by law or to respond to legal process, or to protect the rights, property, or safety of North Country Realty Group, our clients, or others.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website's performance and functionality
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
You can choose to disable cookies through your browser settings, though this may affect some features of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent where we rely on consent to process your information
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
North Country Realty Group123 Main Street
Lancaster, NH 03584
Phone: (603) 788-5500
Email: privacy@northcountryrealty.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.